Privacy Policy

Creative Jolt, LLC ("Creative Jolt," "we," "us," or "our") respects your privacy. This policy explains how we collect, use, disclose, and protect personal information through creativejolt.com, including related inquiries, calls, and job applications. It also explains your privacy choices and the rights you may have under applicable U.S. law.

This policy applies to Creative Jolt's own website and the interactions described here. It does not cover websites we build, host, or manage for clients. Those businesses are responsible for their own privacy notices and practices.

We collect information you provide directly and information collected automatically when you use our website. We may also receive information from analytics, advertising, and communications partners about your interactions with our website or advertising.

Depending on how you interact with us, this information may include contact details, business information, correspondence, application materials, device and browser information, website activity, and advertising or referral information. Personal information is information that identifies you or can reasonably be linked to you.

Request Market Analysis

When you request a market analysis, we collect the information you submit about yourself and your business. This may include:

• Your name, company, email address, and optional phone number and website address.
• Your services, market or service area, business history, and approximate size or capacity.
• Your advertising activities, approximate spending, channels, management arrangements, and results.
• Optional information about customer or project value, close rates, and capacity for new customers.
• Your business challenges, goals, timeline, and written responses.

We use this information to evaluate your request, prepare an analysis, and discuss relevant services. We treat commercially sensitive business details as confidential and do not sell them, publish them, or share them with other clients.

Contact Us

When you contact us, we collect your name, email address, reason for contacting us, message, and any optional company or phone information you provide. We may keep your correspondence and related follow-up communications to respond and maintain a record of your inquiry.

Careers and Job Applications

When you apply for a position, we may collect:

• Your name, email address, phone number if provided, and full mailing address, including street, city, state, and ZIP code.
• The position and job posting associated with your application.
• Your resume, supporting files, LinkedIn profile, and portfolio or website links.
• Written responses about your experience, interest in Creative Jolt, and approach to work.
• Information about references or previous employers included in your materials.

We handle application information separately for recruiting, evaluating qualifications, communicating with applicants, and meeting related legal obligations. Access is intended for people involved in recruiting and service providers supporting that process. Application materials are not used for ordinary marketing or advertising, added to sales or newsletter lists, or sold or licensed. Website tracking is not used to build a profile of you as a candidate.

Please provide information about references or other people only when you have permission to share it. We use those details for application evaluation, contact references with your permission, and do not add them to marketing lists.

When you visit our website, we and our providers may collect:

• Your IP address, browser type, device information, and operating system.
• Pages viewed, visit dates and times, navigation activity, and interactions with website features.
• Referring websites, campaign information, and interactions with advertisements.
• Approximate location, such as city or region, inferred from your IP address.
• Cookie identifiers and similar identifiers used to distinguish browsers or visits.

Hosting systems also maintain logs for security, troubleshooting, and abuse prevention. We may associate a form submission or other inquiry with the visit or advertising source that led to it.

We may use cookies, tags, pixels, and similar technologies to support website functions, remember form progress or preferences, maintain security, understand website use, and measure advertising. Some technologies are operated by Creative Jolt and others by third parties.

Cookies are small files stored on your device. Tags and pixels can help record website or advertising interactions and transmit information to the organization operating them.

You can review, block, or delete cookies through your browser settings. Blocking certain cookies may affect website functions, including multi-step forms. Browser controls may not prevent every type of data collection. Additional choices are described below.

We may use first-party tools and third-party partners to understand how visitors find and use our website, evaluate campaign performance, and advertise or remarket our services. Remarketing helps display advertisements to people who previously interacted with our website or services.

Partners may receive identifiers, device information, website activity, and advertising interactions through cookies or similar technologies. They may combine that information with information from other websites or services, subject to applicable law and their privacy practices.

Google may provide fonts, advertising, or measurement services where applicable. When fonts or other resources load from an outside provider, that provider may receive your IP address and basic browser request information. The services and technologies used may vary over time.

We may measure calls, form submissions, and other lead interactions to understand their source, respond to inquiries, and assess service and advertising performance. Records may include contact information, call time and duration, referral or campaign details, and related communications.

Calls may be recorded only where recording is enabled and permitted by law. Where required, we provide notice and obtain consent before recording.

We use information as appropriate to:

• Respond to inquiries, prepare market analyses, and communicate about our services.
• Evaluate business needs and manage prospective or existing business relationships.
• Review job applications and support recruiting.
• Operate, maintain, troubleshoot, and improve our website and internal processes.
• Analyze website activity and measure calls, forms, leads, and campaign performance.
• Advertise and remarket our services, subject to applicable choices and legal requirements.
• Protect our systems, prevent misuse, and investigate security issues.
• Maintain records, resolve disputes, and meet legal obligations.

The recruiting restrictions described above apply to application information.

We may disclose information to the following recipients for the purposes described in this policy:

• Service providers: Providers supporting hosting, forms and file storage, email delivery, communications, analytics, advertising, security, and business operations. Providers acting on our behalf are permitted to use information to perform their services, subject to applicable contractual and legal requirements.
• Advertising and analytics partners: Partners receiving website and advertising interaction information for measurement and advertising. Depending on the arrangement, these partners may act independently and process information under their own privacy policies.
• Legal and protective recipients: Authorities, professional advisers, or others when required by law or legal process, or when reasonably necessary to protect rights, property, or safety, investigate misuse, or address a legal claim.
• Recipients you authorize: Others when you direct us to share information or provide the required consent.

Applicant information is disclosed for recruiting support and related legal purposes, subject to the restrictions in this policy.

We do not sell submitted contact information as a commercial contact list or rent it to other businesses for their own solicitation.

Some state laws define a "sale" more broadly than an exchange for money. Certain disclosures to advertising partners may qualify as a sale, "sharing" for cross-context behavioral advertising, or processing for targeted advertising under those laws. These definitions may apply to the advertising technologies described in this policy even when we receive no payment for the information.

Where applicable law provides an opt-out right, you may ask us to stop the covered activity using the contact information below. See Your Privacy Choices for additional controls and information about browser privacy signals.

We retain personal information for as long as reasonably necessary for the purposes described in this policy, unless a longer period is required or permitted by law. We consider the nature and sensitivity of the information, the purpose of collection, our relationship with you, operational needs, and applicable recordkeeping or legal requirements.

Inquiry and market-analysis records are retained as needed to respond, conduct evaluations, and maintain relevant business records. Application materials are retained as needed for recruiting and related recordkeeping requirements. Website, security, and advertising records are retained according to their operational purpose and applicable requirements.

When information is no longer needed, we delete or de-identify it. You may request deletion sooner, subject to applicable exceptions.

We use reasonable administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, use, disclosure, or loss. No website, transmission method, or storage system is completely secure, and we cannot guarantee absolute security.

Regardless of where you live in the United States, you may contact us to request access to, correction of, or deletion of your personal information, to stop marketing contact, or to request that we stop using your information for advertising. We will review these requests and accommodate them where reasonably possible, subject to legal requirements and legitimate recordkeeping needs. Applicable statutory rights are described below.

You may also:

• Use an unsubscribe option in a marketing email, if provided, or contact us to stop marketing messages. We may still send communications needed to respond to your requests or administer an existing relationship.
• Adjust browser cookie settings and any available advertising-provider controls.
• Submit an advertising opt-out request by email or phone using the details below. Include enough information to help us identify the relevant interaction or browser.

Where applicable law requires recognition of an opt-out preference signal, such as Global Privacy Control, we will treat a valid signal as a request to opt out of the processing covered by that law. A signal may apply to the browser or device sending it; choices may need to be set separately on other browsers or devices. Opting out of targeted advertising does not necessarily stop all advertisements.

Privacy rights vary by state. Depending on your residence and whether a particular law applies to Creative Jolt and the information involved, you may have the right to:

• Confirm whether we process your personal information and access that information.
• Correct inaccurate information.
• Delete personal information, subject to exceptions.
• Obtain a portable copy of information you provided.
• Opt out of targeted advertising or the sale or sharing of personal information, as defined by applicable law.
• Limit certain uses or disclosures of sensitive personal information, or withdraw consent where applicable.
• Opt out of certain profiling used for decisions with legal or similarly significant effects, if applicable.
• Appeal a denied request where required by law.

We will honor rights that apply to you as required by law. To submit a request, email or call us using the contact information below. Describe what you would like us to do. You do not need to identify a particular statute or create an account to make a request.

We may need to verify your identity before fulfilling access, correction, deletion, or similar requests. We will request only information reasonably needed for that purpose. Opt-out requests will not be subject to identity verification where applicable law prohibits it.

We will respond within the time required by applicable law and explain any permitted extension. We may decline or limit a request where a legal exception applies, including where information must be retained to satisfy a legal obligation or protect against fraud. We will explain the decision as required by law. We will not discriminate against you for exercising applicable privacy rights.

California residents may have rights under the California Consumer Privacy Act, as amended, when its coverage requirements are met. These include rights to know about the categories and specific pieces of information collected, its sources, purposes, and disclosure recipients, along with applicable correction, deletion, sale or sharing opt-out, and sensitive-information limitation rights.

Other states may provide different rights, including information about specific third parties receiving personal information, consent protections, and additional opt-out rights. Coverage depends on each law's requirements, thresholds, and exemptions. Some laws treat employment or business-contact information differently from other consumer information.

We will apply the protections required by the laws that cover your information and our activities. The inclusion of a right here does not mean every state law applies to Creative Jolt or that all states provide identical rights.

If we deny a request and applicable law provides an appeal right, you may appeal by contacting us at the email address below. Identify the request and explain why you believe we should reconsider. We will review the appeal and respond within the legally required period. If an appeal is denied, we will provide information about contacting the relevant state authority where required.

Where permitted by applicable law, an authorized agent may submit a request on your behalf. We may require proof of the agent's authority and, where permitted, verification of your identity or confirmation that you authorized the request.

Please provide only information relevant to your inquiry or application. Avoid including unnecessary sensitive personal information in messages or uploaded files.

If we receive sensitive personal information, we limit its use and disclosure to what is reasonably necessary for the purpose for which it was provided, security, and legal obligations, as permitted by law. Where applicable law requires consent or provides a right to limit processing, we will obtain that consent or honor that right.

Our website is intended for businesses and job applicants and is not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided personal information, contact us so we can investigate and take appropriate steps to delete it.

Our website may link to websites or services operated by others. Their privacy practices are governed by their own policies. Please review those policies before providing information. Creative Jolt does not control third-party privacy practices.

We may update this policy to reflect changes in our practices or legal requirements. We will revise the effective date when we make changes and describe material changes on this page. We will provide additional notice or obtain consent when required by law.